With 18 years of experience in breach response, I currently lead the Kroll Breach Notification service line. My teams provide comprehensive services to assist clients in meeting data breach regulation requirements, including notification to impacted individuals, call center support, credit and identity monitoring and identity theft restoration.
What makes you a Risky Woman?
I have a proven track record of optimizing solutions, developing and implementing operational processes and procedures to boost efficiency and achieve cost savings, as well as leading initiatives to enhance customer service processes. I have leveraged this experience to successfully deliver many multi-million record, complex breach response notifications.
Name your top 3 achievements
- Expanded breach response team at former employer IDX by 4X over a 6 year period of rapid growth;
- Reduced operating costs resulting in $1.5M in annual savings;
- Lead team managing the largest government breach response in history servicing 25M impacted Americans.
What is the biggest risk you’ve taken in your career?
I left a 16-year tenure at IDX for new challenges at Kroll, leaving behind a well-cultivated team and operational structure that took years to build.
What’s something most people don’t know about you?
Aside from LinkedIn, I do not engage in social media and have had never had a Facebook, Instagram, or the like. After years in cybersecurity, I value my online privacy.
What is the best quality for successful leaders in Risk?
Drive and responsiveness